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"Room is not clean"

"The staff was amazing and the pool was fun, but cold. The hot tub was broken and there was green mildew of some kind on the floors by the pool. Also bummed they replaced the continental breakfast with a Starbucks style cafe. My kids missed the old buffet. "

"My wife and I had a great time at Mystic. Check-in went smooth, our room was clean, we had drinks at the Hop House which had good selections of beer and wine, and the food court was open late with good options."

"I was VERY upset about paying a fee to park in the hotel's parking lot! It was a FIFTEEN DOLLAR per day fee! I have never paid a fee to park in a hotel's parking lot ever before! PLUS, it had snowed prior to us arriving and while we were there and the parking lot was completely packed with slick snowpack and drifted in places. And STILL a charge was assessed to park there! I can understand needing to have some type of parking pass to show registration at that hotel to justify parking there, but a FEE??? Prices of everything have gotten higher over recent weeks, we certainly didn't need but yet ANOTHER surprise cost! Also...I do not remember this cost being disclosed at all on the Hotels.com website when booking. One of those "gotcha" costs that are NOT appreciated for those of us on tight budgets!"

"Perfect for wife and i"

"No issues, nice property, very close to airport, would stay again."

"Exceptional facility & friendly staff - greeted by the bellman, to front desk, the lounge, and housekeeping. Shout out to Ciera @ front desk (sorry if mispelled). Looked after our check-in, messaged later on to see if we settled in ok, and followed up the next day to see if we needed anything. Would return again."

"Was stuck in Minneapolis due to flight cancelations. Had to make a quick reservation. The price was very reasonable, the staff very friendly and professional. The property very clean and the location was ideal. We had shuttle service to and from the airport. "

"The staff was very friendly and helpful with everything during my stay"